beautiful location and friendly staff

i had a wonderful stay, with a fantastic oceanfront view and a friendly young lady named hannah at the front desk. the two pools were great for the kids, and the bar offered delicious food and drinks, making our trip memorable.

I truly enjoyed my stay at Crystal Beach Hotel. The front desk staff were welcoming and efficient, ensuring a smooth check-in process. The room was spacious and clean, with a lovely partial ocean view that made me feel relaxed.

More comfortable seating in the lobby area would help.

Clean pool area with easy beach access. Check-in process was confusing. The on-site bar served excellent happy hour drinks.

would love to come back

Location is fantastic with easy beach access. Our room had a balcony with an ocean view, flat-screen TV, air conditioning, kitchenette, and refrigerator. The pool area was nice with sun loungers and a shallow end. Fitness center was a plus! Staff was friendly and quick to help. Great dining options nearby, especially the pizza!

Check-in felt pretty disorganized. I had to find the right building to check in. The location right on the boardwalk is fantastic, making beach access super easy. My room offered a partial ocean view and was spacious, but I found mold in the shower, which isn't great for someone allergic to it. The air conditioner wasn't cooling much despite being set to the lowest temp. I asked about beverages in the vending machine, but staff didn’t seem to know why it was empty. On the plus side, the beds were comfortable, and the staff at the front desk were generally friendly despite the hiccups. I saw employees hanging out on the balcony during the bike parade, which felt unprofessional. The experience could definitely use better communication from the staff regarding room issues. Overall, I enjoyed the location but would hope for better cleanliness and service next time.

Great beachfront access! The kitchenette in the room made meals easy. The location is perfect for walking to local restaurants. Pool area is clean and family-friendly. Had a fantastic time relaxing by the water! 🌊

The room was spacious and clean, with a nice ocean view. The bed was perfect for relaxing after a long day at the beach. Plus, it had a mini fridge and coffee maker, super helpful! My only issues were the noisy air conditioning, and I could’ve used a more comfortable chair.

The stay at Crystal Beach had its highs and lows. The location was fantastic, with easy beach access and a great atmosphere around the hotel. However, the parking garage needs improvements for safety, and the overall cleanliness could be better. Staff were helpful but some issues took time to resolve.

All fine, but weird smells everywhere.

The room in the Baltimore Building impressed with its spaciousness and cleanliness, providing a large bathroom that was definitely a perk. The new pool offered a slightly heated escape, and the bar served delicious poolside snacks, which made unwinding easy after a long day.

Unfortunately, the hotel had its downsides. The air conditioning unit malfunctioned throughout our stay, turning our room into a sauna more than once. Housekeeping seemed hit or miss. we struggled to get fresh towels and had to borrow a vacuum from a maid to clean up sand ourselves. Plus, the luggage carts were in rough shape, making transportation of bags a hassle. Lastly, navigating the parking garage proved frustratingly tight, especially for larger vehicles.

The view from our ocean-front room was breathtaking! 🌊 But the balcony door didn't lock properly, which was a bit concerning. Overall, we enjoyed our stay very much!

i recently stayed at a hotel in ocean city, and it exceeded my expectations. the location was fantastic, right on the boardwalk with beautiful ocean views from my balcony. the staff was friendly, and our room was clean and spacious, making for a relaxing overnight stay.

the pool area lacked enough seating.

this was my second stay in ocean city, and it exceeded my expectations. the staff was friendly, and the location was perfect, just a short walk to the beach and boardwalk. the room was comfortable and matched the photos online, making for a pleasant experience.

the microwave was missing in the room.

We had a fantastic stay! The location was unbeatable, right on the boardwalk, making it so easy to access the beach. The room was spacious and comfortable, perfect for our family. The pool was a highlight for the kids, and we enjoyed the great food at the on-site restaurant. All housekeeping staff were friendly and prompt when we needed extra towels.

The check-in process was a bit confusing.

Direct beach access, oceanfront pool, on-site restaurant Barracuda's

Cleanliness could really use improvement! ! I found some rooms just not meeting expected standards! The tight parking spaces were definitely a challenge, especially for larger vehicles!